Privacy Policy
HōmWorks Privacy Policy
Effective date: October 21, 2026
This Privacy Policy explains how Kneafsey Investment Group LLC, doing business as HōmWorks Property Services ("HōmWorks," "we," or "us"), collects, uses, and shares personal information through homworks.co and our related online services (the "Site"). It is intended to meet the California Online Privacy Protection Act (CalOPPA), the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA), and other applicable U.S. privacy laws.
Financial records we keep for the associations we serve, such as owner ledgers and payment records, are handled under our service agreements with those associations and are not covered by this Policy. Our homeowner and vendor portals are operated by AppFolio and are governed by AppFolio's privacy policy.
Information we collect
Information you give us: your name, email address, phone number, mailing address, association or building name, your role (for example, treasurer or owner), and anything you include in messages, forms, or consultation bookings.
Information collected automatically: IP address, browser and device type, pages viewed, referring website, and the dates and times of your visits, collected through cookies and similar technologies.
We do not ask for sensitive personal information, such as Social Security numbers, financial account numbers, or health information, through the Site.
How we use information
We use personal information to respond to inquiries and schedule consultations, provide and improve our services, send service-related messages (and occasional updates if you opt in), keep the Site secure and prevent fraud, and comply with legal obligations.
How we share information
We share personal information only with service providers that help us run our business, such as website hosting (Wix), scheduling (Calendly), email, and our portal provider (AppFolio). They may use it only to provide services to us. We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a merger, acquisition, or sale of assets.
We do not sell personal information, and we do not share it for cross-context behavioral advertising. We have not done either in the past 12 months.
Cookies and Do Not Track
The Site uses cookies that it needs to work and may use analytics cookies to understand how visitors use it. You can block or delete cookies in your browser settings, though some features may not work without them. The Site does not currently respond to browser Do Not Track signals. Because we do not sell or share personal information, no action is needed to opt out, but we treat Global Privacy Control (GPC) signals as a valid opt-out request.
How long we keep information
We keep personal information only as long as needed for the purposes described above, including legal, tax, and accounting requirements, and then delete or de-identify it.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure.
Children
The Site is not directed to children under 13, and we do not knowingly collect their personal information. If we learn that we have, we will delete it.
Your California privacy rights
If you are a California resident, you have the right to know what personal information we collect, use, and disclose about you; to get a copy of it; to ask us to correct or delete it; to opt out of its sale or sharing (we do not sell or share it); to limit the use of sensitive personal information (we do not collect it for that purpose); and not to be treated differently for using these rights.
To make a request, email info@homworks.co or call (415) 912-0582. We will verify your identity by matching information we have on file and respond within 45 days. You may use an authorized agent who has your signed permission.
Categories collected in the past 12 months: identifiers (name, email, phone, mailing address, IP address); professional information (your role and association); and internet activity (Site usage data). Sources: you and your device. Purposes and recipients: as described above.
Shine the Light: We do not share personal information with third parties for their own direct marketing.
Rights in other states
Residents of other states may have similar rights under their state laws. You can make a request the same way. If we deny your request, you may appeal by replying to our decision with "Appeal" in the subject line.
Changes to this Policy
We may update this Policy from time to time. We will post the new version on this page with a new effective date, and notify you directly of material changes when required.
Contact us
Kneafsey Investment Group LLC, dba HōmWorks Property Services
1736 Stockton Street, Studio 9, San Francisco, CA 94133
Email: info@homworks.co
Phone: (415) 912-0582
